Patient Testimonials


“We are beyond pleased with how everyone went above and beyond and helped us on a road to hopefully getting our son better.” - Anonymous


“I had a very pleasant experience. The staff at the front desk were professional and friendly. Dr. Basen is great! His assistant explained everything.” - Anonymous


“Dr. Feinberg is outstanding, as is his PA Steven. They worked hard to fit me into their last-minute schedule and are committed to doing what it takes to make it happen! They also have outstanding communication and I couldn’t be happier to be a patient.” - Anonymous


“This was my first meeting with Dr. Luu. I was very impressed by his professionalism, and his paying attention to what his patient needed to talk about.” - Anonymous


“The staff and Dr. Thompson were very kind and professional. I am glad I was referred to this group and to my doctor.” - Anonymous


“It was great. The office staff was friendly. I did not have to wait for long periods of time, and everything seemed organized.” - Anonymous


“I am very happy with all of the staff, and Dr. Jakobsen was the best! I am very happy I could get a Friday appointment with such a popular doctor." - Anonymous


“The office receptionist is super sweet and professional. I was led into the clinic room at the exact minute my appointment was to begin, and Dr. Luu was super nice and very thorough in the examination of my sore throat and swollen lymph nodes. Thank you!” - Anonymous


“Dr. Crockett and Rebecca were always kind, helpful and professional. They answered questions, explained all pre op procedures and spent as much time going over the time line as we needed. Thank you to both of them for making the surgery procedure as painless as possible.” - Anonymous


“Everything is always perfect when we visit Dr. Mundi at either office. The staff in the office is friendly and helpful and we are always greeted with a smile. And of course, Dr. Mundi should be the role model that all doctors need to aspire to be. We just love him! Thank you.” - Anonymous


“Really enjoy how Dr. Basen is personable and treats my son like a person, not just a patient or a number.” - Anonymous


“I appreciate the fact that appointments are available usually within 24 hours. I need to fit a lot of appointments into a few months because of traveling, so this helps. Thank you.” - Anonymous


“You all are wonderful. I appreciate that I can call frequently to see if there are cancellations for an earlier appointment. I think your front desk team is very helpful and efficient. Your nurses are wonderful, and Dr. Supance is very attentive to my daughter and patients with my questions!” - Anonymous


“Everything went well! I didn’t have to wait long to be seen by the doctor. Dr. Cho is an excellent doctor who explains everything to you and takes excellent care of you.” - Anonymous


“Dr. Wells is excellent. He took time to explain what had happened and all about hearing aids. I see him every year. Thank you, Dr. Wells.” - Anonymous


“At the conclusion of this visit, I have nothing but compliments for the personal attention of the staff, quality and atmosphere of the office, and the treatment rendered by the audiologist and Dr. Crockett.” - Anonymous


“I was entirely satisfied with the staff and certainly Dr. Cho, a remarkably skilled physician.” - Anonymous


“Dr. Cho is very professional and confident in his specialty. He basically saved my life and I am grateful for him.” - Anonymous


“Dr. Mundi was excellent at addressing my concerns and really took the time to hear me out. I really appreciate that as I have had previous experiences where that wasn’t the case and resulted in health complications and expensive ER bills. Definitely will be recommending Dr. Mundi.” - Anonymous


“Dr. Jakobsen was wonderful and so were all the staff. I would highly recommend him to other people looking for a great ENT.” - Anonymous


“I was very pleased with all of the service from the people answering the phones to the office staff to Dr. Crockett.” - Anonymous


“Dr. Wells is an excellent doctor. Very thorough and has an excellent bedside manner.” - Anonymous


“Dr. Feinberg is a great person and a wonderful physician. He is very knowledgeable. He has helped my children and myself many times. I really appreciate him.” - Anonymous


“Everyone there was so kind and welcoming. The doctor and audiologist took the time to explain things and answer all my questions. The office staff works together as a great team!” - Anonymous


“Dr. Thompson is one of my favorite doctors. He is very professional and caring. I never feel rushed or like I am another patient. He makes me feel important and takes my health seriously. I wish there were more doctors like him. I would and have recommended him to others. Those who went to Dr. Thompson due to my recommendation were impressed with him too and thankful for my recommendation. Dr. Thompson's support staff are awesome too. I am so thankful to have Dr. Thompson as my doctor. Thanks to him I can breathe much better!” - Anonymous


“Dr. Mundi is amazing and his staff and assistants are incredible. It’s been a rough go with my sinuses over the years and I truly feel I am in the best hands to finally get me past all the yuck and pain.” - Anonymous


“Dr. Crockett is so professional yet provides such personal attention. Rebecca is also the best assistant ever. She is so caring and is a real professional! Both do their jobs with excellence!” - Anonymous


“I have seen Dr. Bredenkamp for over 20 years. The best!” - Anonymous


“Dr. Cho was very thorough with his examination and gave me a good explanation of everything he did. Dr. Venkat is a great listener and took me though two sessions of allergy testing. Her assistant, Sylvia, was very kind and helpful with the testing. I am very happy to have found this medical group because now I have answers about my condition and learned about ways to control my environment at home.” - Anonymous


“Overall an excellent appointment. Dr. Luu and MA, Shannon, were fantastic.” - Anonymous


“Dr. Luu has a fantastic bedside manner and tremendous diagnostic and surgical skills. Highly recommend Dr. Luu!” - Anonymous


“Dr. Supance and the Head and Neck Associates team are great.” - Anonymous


“I think Dr. Balaker and her staff did an excellent job of caring for me as a patient. They were attentive and thorough. Thanks to all the staff and Dr. Balaker!” - Anonymous


“I think you have the best ENT’s! I had Dr. Bredenkamp for a parathyroid surgery and he was excellent! Now I saw Dr. Luu and he’s another excellent doctor! I am very pleased with your services!” - Anonymous


“Waiting time was very short. Nurse was great. Doctor was great. This was only my second visit to Dr. Bredenkamp, but I consider him to be a winner!” - Anonymous


“The front office staff, back office staff, and Dr. Basen were all excellent! Thank you!” - Anonymous


“Dr. Crockett and Rebecca make their patients feel important and give them excellent care!” - Anonymous


“I could not have asked for a better experience. Courteous, friendly staff. Excellent doctor. Dr. Jakobsen spent an ample amount of time with me. Explained the diagnosis and treatment plan. Great doctor and overall great experience.” - Anonymous


“Dr. Mundi has always been respectful of answering my questions in the office, and before and after sinus surgery. He took the time to make sure I understood my sinus issue. Office staff have been polite and accommodating too!” - Anonymous


“I’ve been very impressed with the improvements you all have been making with your customer service. Thank you for all of your hard work!” - Anonymous


“Great doctor. Great staff. Jackie, Dr. Wells’ assistant is always exceptionally helpful.” - Anonymous


“Dr. Bredenkamp has been very thorough and gone above and beyond in helping me. Rachel has not hesitated to answer all my questions, and phone calls, and there have been many. I truly appreciate her. Angelica called first thing to let me know about my surgery and what I needed to know. This team is amazing. I am so lucky to have them helping me.” - Anonymous


“The front desk was wonderful and I liked Dr. Cho the minute he said hello. He has an amazing bedside manner and showed total confidence in what he thought he needed to do for me.” - Anonymous


“This was my first time visiting these doctors, nurses and front office staff. They were all exemplary! I felt welcomed and important. Thank you.” - Anonymous


“Dr. Jakobsen took time to explain things, answered questions and came up with a plan.” - Anonymous


“Dr. Bredenkamp was very professional and personable. Staff was also very pleasant and professional. Couldn’t have been better.” - Anonymous


“From the receptionists to Dr. Cho and the staff at checkout, everyone was professional, polite and interested in my health.” - Anonymous


“I did not have to wait at all to see Dr. Thompson. He took his time, listened very carefully to me and was very nice and helpful to me. Thank you.” - Anonymous


“Dr. Basen was very knowledgeable, kind and patient. I was able to ask him questions without being rushed or dismissed. I’ve struggled with sinus issues my entire life and the medication he prescribed seems to be exactly what I’ve needed to breathe freely, and reduce my chronic sinus infections.” - Anonymous


“Dr. Thompson was very thorough and helpful during my visit. He was concerned with my health and welfare. I am so pleased to have been referred to him.” - Anonymous


“The office runs efficiently. Everyone is courteous, friendly and competent. Dr. Wells is outstanding. He is clearly a terrific doctor and a wonderful person.” - Anonymous


“Dr. Balaker and her staff are excellent. Friendly, smiles, and patient. Thanks.” - Anonymous


“I was greeted with friendly smiles and cheerful hellos. Dr. Thompson was professional and took care of my concerns and questions. I was in and out just the way it's supposed to be! Definitely a 10!! Thank you.” - Anonymous


“All staff were very kind, respectful, and professional, which made our visit a very nice experience despite the fact that my mother, the patient was very anxious about her sudden deafness. Dr. Balaker was very kind, reassuring, and welcoming. We did not get the sense of feeling rushed. Both in speech and body language, she showed an interest in our concerns and questions, which was exactly what my mother needed that day. Thank you for the excellent service. Wishing you all wellness during these challenging times.” - Anonymous


“Dr. Luu was perfect! A great listener, and had lots of experience and knowledge to share. Made me feel good about the future directions I would take regarding my issue.” - Anonymous


“I was pleased that we could do a visit using Zoom! I liked Dr. Feinberg and felt he was very knowledgeable. The Zoom visit was not as stressful as I thought it might be. Thank you, Dr. Feinberg. I look forward to actually meeting you in the future.” - Anonymous


“Dr. Balaker was very compassionate and helpful. She took great care to answer all my questions ad I left feeling hope for my situation. I would highly recommend her.” - Anonymous


“Dr. Thompson is always very responsive and helpful! I did a telemedicine call this past week with Dr. Thompson and I am so appreciative that he took the time to do the call. Thank you!” - Anonymous


“Dr. Mundi is the absolute best! Top level expertise, combined with patience to answer every question. Wonderful experience!” - Anonymous

Office Hours
Monday:08:00 AM - 05:00 PM
Tuesday:08:00 AM - 05:00 PM
Wednesday:08:00 AM - 05:00 PM
Thursday:08:00 AM - 05:00 PM
Friday:08:00 AM - 05:00 PM
Saturday:Closed
Sunday:Closed

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